Terms & Conditions

1. Company Information

Business Address:
A-18 New Azad Nagar, Bahadurkay Road,
Near SD Senior Secondary School,
Ludhiana, Punjab – 141008

Email: info@themasteruniforms.com
Phone: +91 9877529569

2. Products & Services

We sell security guard related uniforms, accessories, and security equipment. All products are meant for legal and professional use only. Any misuse of our products for illegal activities is strictly prohibited.

3. Order & Payment

• We currently accept Cash on Delivery (COD) only.
• Orders are confirmed after verification.
• We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspicious activity.

4. Delivery Policy

Delivery time is usually within 24 hours, subject to location and product availability. Delays caused by courier services, weather, or unforeseen circumstances are not our responsibility.

5. Return Policy

• Returns are accepted within 7 days of delivery.
• Products must be unused, unwashed, and in original packaging.
• Returns are accepted only in case of damaged or wrong products.

6. Refund Policy

No refunds are provided once the product is sold.

7. Exchange Policy

Exchange is allowed within 7 days, subject to product availability. The product must be returned in original condition.

8. Custom Orders

We accept custom and bulk orders. Custom-made products are non-returnable and non-refundable. Once production starts, the order cannot be canceled.

9. User Responsibilities

• Provide accurate information while placing orders.
• Do not misuse the website or its content.
• Do not place fake or fraudulent orders.

10. Intellectual Property

All content, logos, images, and text on this website belong to The Master Uniforms. Unauthorized use is strictly prohibited.

11. Limitation of Liability

We are not responsible for misuse of products, delayed deliveries, courier issues, or any indirect damages.

12. Legal Jurisdiction

These terms are governed by the laws of India. Any disputes will be handled in the courts of Ludhiana, Punjab.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

14. Contact Us

Email: info@themasteruniforms.com
Phone: +91 9877529569